Wednesday 27 November 2013

Passion makes sales job interesting


Let me take you through the different phases of the sales person world

A subject matter expert:
In my experience, this is the toughest and important phase of any sales person’s life. No matter what, to every customer, a sales person is “The subject matter expert”, so without invitation he is forced to learn the complete dynamics of the organization and this includes the product knowledge, process knowledge, operating knowledge, profit and loss, market trend, competition and sometimes even the history of technology, world and earth. In short he is expected to be up-to-date. Most of the times sales person are left with the least two options 1) he talks the subject where he is a master 2) he masters to pretend as a subject matter expert for unfamiliar subjects. This cycle will follow him in every organization he is employed. Now you know why most sales person are talkative

A meticulous workaholic:
This is the frightening phase of any sales person career. Every organization expects a sales person to be the most organized and the most punctual person. Organized in maintaining the follow-ups and punctual in meeting the customers because these two qualities decide the profit and loss of most company’s balance sheet. And this is a really a haunting phase of any sales person because nothing could fear them like missing a meeting. A missed meeting is a missed business.

A Dramatic Hero:
It does not matter, if an organization is giving a due respect to this brand ambassador or not, he needs to dream himself always as a hero or an achiever. This hope and passion is what keeps him running successful throughout the life. This is exactly what makes him presentable, well read, well informed, up-to-date and finally a meticulous workaholic.
In short, he needs to be well connected from the production team till customers, keen to learn technology, process, operations and much more, focused to achieve targets while being chased by pressure. Throughout his life, he needs to stay connected with all his contacts personally and professionally because this becomes the only proof for his experience and success.


After every successful sale, he refreshes himself to be prepared for another sale. Like every movie, every customer is different and their story is different.

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