Passion is the only fuel that makes every sales person run
and thrive for success. The responsibility of every organization is to trigger
this passion in the right spirit and this could be one reason why most
companies include profit percentage in sales person salary package
By meeting hundreds of successful sales personalities who
sold products from consumer till enterprises, I understood the following two
are the most important qualities that any sales person should possess
1)
Self Esteem
2)
Brand Esteem
Self Esteem:
Every sales person is the brand ambassador of his own
company. It does not matter which celebrity comes on TV channel to promote the
product but at the end of the day, it is the sales person who meets the
customer and without doubt he should be treated as the brand ambassador. First by
himself and then by the organization. It is not the quality or the quantity of
the product that makes sales successful but the promises and the word of mouth
from a sales person, which adds confidence to the customer’s decision.
Self-esteem is achieved only when he is 100% sure that he is working and
selling the right brand
Brand Esteem:
I have seen numerous sales people working for start-ups
taking real pride and talking much about their product and organization and
this is exactly what I mean brand esteem. It need not be multi-billion dollar
organization to create brand esteem. Brand esteem is a feeling that you create
in the mind of sales person that he is working for a great organization and
selling a great product. Any organization that fail to create this brand esteem
to their own sales people will never be able create the same outside
In simple example, you need not go to Microsoft or Google to
find a sales guy with this quality. You can simply find him on the road selling
dolls and fruits
Management in any organization has a huge responsibility in creating the both. And this could be the only reason in most organization; you will find sales team working very closely with the management team. Unless the vision and mission are properly transformed, the success is never easy.
Congrates Venky.. Proud of you...
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